We may collect personal data when you access our website, request information, use our technological solutions, or communicate with us. Data may include name, email address, phone number, professional details, and in some cases medical or physiological data related to electrocardiograms (ECGs), always with explicit consent from the user or responsible healthcare professional.

Data is used exclusively for the following purposes:

• To provide and improve our AI-based analysis and diagnostic services (AI-HEART).
• To offer technical support and customer service.
• To develop and optimize our medical solutions and arrhythmia detection algorithms.
• To comply with legal, regulatory, or medical certification obligations.
• To send relevant information about updates or service improvements (only with prior consent).

MEDTL implements advanced technical and organizational measures to ensure the integrity, confidentiality, and availability of personal data. Access is restricted to authorized personnel only, and all sensitive information is stored using encryption and secure protocols.

We do not share your personal data with third parties, except when:

• Necessary for service delivery (e.g., technology providers or cloud storage platforms under confidentiality agreements).
• Required by law or regulation.
• You have given explicit consent.

All our partners comply with applicable EU data protection regulations.

Under GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion of information.
• Restrict or object to data processing.
• Request data portability.

You can exercise these rights by sending a request to [email protected].

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once that period ends, data will be securely deleted or anonymized for statistical use.

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can set your preferences or disable cookies directly in your browser settings.

If data is processed or stored outside the European Economic Area (EEA), MEDTL ensures such transfers comply with the standard contractual clauses approved by the European Commission.

MEDTL reserves the right to update this Privacy Policy at any time to reflect legal, technical, or operational changes. Modifications will be posted on this page with the corresponding update date.

If you have questions about this Privacy Policy or how we handle your personal data, you can contact us at:

• Email: [email protected]
• Phone: +357 77 787333
• Address: 33 Neas Egkomis Street, Office 104, Egkomi 2409, Nicosia, Cyprus